AI knowledge assistant for companies in Dubai

Where does company knowledge get lost in Dubai teams?

In most companies the answers exist. They are just spread out: policies on a shared drive, prices in the ERP, customer history in the CRM, technical sheets as PDFs, and decisions in email threads and WhatsApp groups. Some documents are in English, some in Arabic, some in both.

Teams in Dubai are international and change often. When an experienced colleague leaves, their knowledge of where things are leaves too. New hires ask the same questions, and senior staff spend part of every day answering them.

How does a private ChatGPT for company data work?

The assistant looks like a familiar chat, in the browser, in Microsoft Teams or on WhatsApp. Behind it, it searches your connected sources at the moment of the question and builds the answer only from what it finds.

• Answers with sources - every answer links to the document, page or record it comes from, so anyone can check it.
• Connected to your systems - shared drives, SharePoint or Google Drive, PDFs, ERP, CRM, databases and spreadsheets.
• Access rights respected - staff only get answers from sources they are allowed to see. HR files stay with HR.
• Across languages - ask in Arabic about an English policy, or the other way round.
• Honest gaps - when no source covers the question, it says so instead of guessing.

What does an internal AI assistant answer in practice?

Example: a new sales coordinator at a building materials supplier in Al Quoz asks which warranty applies to waterproofing products delivered to a project in Abu Dhabi. The assistant answers from the current warranty terms, names the document and section, and adds the open orders for that project from the ERP.

Example: a site supervisor asks in Arabic for the latest handover checklist. The assistant replies in Arabic, summarises the steps and links the English source file. Nobody has to call the office.

How do we set up an AI knowledge assistant for your company?

It starts with a free AI check: which questions your team asks most, where the answers live and who may see what. The blueprint with a fixed price lists every source, connection and permission. We connect the sources, test with real questions from your team and train the people who will maintain the content.

Before the build we agree which data the assistant may use, where it is processed and who has access. We choose the AI provider and settings with you, with hosting in the UAE, the EU or on your own servers, and set it up so your documents are not used to train public models. If a task needs its own model, see custom AI model development. If the assistant should also act, not just answer, see AI agent development.